Frequently Asked Questions

General

Yes, all our kits can fit on most modular helmets.

CLICK HERE to watch how you can install our kits on a modular helmet.

Yes, our LightMode kits are water resistant. They are designed to handle light to moderate rain.

Heavy rainfall may cause water to seep around the connectors. If that happens, your light strips may not light up properly until the controller dries. Do not worry though, the circuit board is coated in a hydrophobic layer to prevent water damage. The circuit is also smart, and will automatically shut off in case of a short.

Every country/state/province has its own legislation when it comes to motor vehicles, but in the past 7 years, we can say we've never encountered a single problem with law enforcement. This viral video summarizes our experience with legality.

The state of California, for example, does not consider the vehicle operator as part of the vehicle, so the laws that govern the lighting of a motor vehicle do not apply, and therefore this is legal there.

In BC, Canada (where we are from), there is no law against attaching lights to your helmet, so it is also legal there.

Phone your local police department if you would like peace of mind before ordering. We are not responsible for any encounters you may come across with your local authorities.

No, our kits are designed to be universal.

>> CLICK HERE << to download a printable template to test fit before you buy.

No. We only sell kits that customers install on their own helmets.

Orders & Shipping

Night Shift pre-orders have begun shipping in March in the order they were received.

Most pre-orders placed in 2021 were shipped in April. Most pre-orders placed after are shipping in May, some late ones in June.

The estimated shipping for new orders is late-June.

Inventory is on the way to our office every few weeks, but due to port congestion and lockdown measures in other parts of the world, it's taking a long time to transport.

You can find the latest shipping estimates here.

US orders: no duty or taxes.

Canadian orders: only taxes which you will pay while submitting your order.

International orders: Duty and tax rates are set by your government, and your post office may be required to collect it upon receipt of an item. It's a standard practice worldwide, although sometimes customs offices do not charge duties/taxes for a variety of reasons.

We ship worldwide.

You can see shipping rates for your country by adding a kit to your cart and entering your address on the checkout page.

If you are not completely satisfied with your purchase, you may return your order in the original packaging and in new, working, and saleable condition, within 30 days from your date of purchase. 

To speed up processing of your refund you should place a note with your Order Number in the return box. There is a 15% restocking fee for all returns. Shipping costs are non-refundable (if applicable). Here are our return addresses:

Orders within USA
Thomas Plywaczewski
1582 Gulf Rd
Unit 904
Point Roberts, Washington, 98281
USA

Orders outside of USA
Contact us for return address: support@lightmodehelmets.com